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Terms of use

These To ensure the security of payments, use the Services Dream secure payment service of CIC. The banking data are encrypted (SSL security standard) and does not circulate unencrypted on the Internet. When a user pays by credit card, he was invited in order to indicate end of card number, expiry date and the last three digits on the back of it. Different access to distributors authorization is then performed to verify data to prevent abuse and fraud. In any case, the supply line card number and the final confirmation of the order shall be evidence of the entire order and payment due pursuant to that order. This validation is a signature and acceptance of all operations at the site. headquarters is located rue louis braille Tunis, Tunisia and registered at the Palace of finance Charguia as No. MF: 1172094K/A/M/000. Trade Register under n ° RC: B01190822010

Address : 129, Avenue Louis BRAY - 1002 Tunis
Phone : 00216 21 299 042
Fax : 00216 71 771 873
E-mail : contact@dreamservices.net

1 - Subject

And secondly, the client can be any person or entity wishing to purchase a good or service through the website "www.dreamservices.net.

Website customers www.dreamservices.net must be legally capable of entering into contracts.

These conditions aim to define the modalities of distance between dream and customer service from order to payment and delivery. They cover all the steps necessary for placing the order and keep track of the order between the contracting parties. The order implies irrevocable conditions of sale. The general conditions may be modified, the applicable conditions are those in effect at the site www.dreamservices.net the time of placing the order by the customer. Dream Services reserves the right to modify or amend, for legitimate reasons, at any time, these Conditions of Sale. If modified, it will be applied to each order the Conditions of Sale in force at the date of order.

The customer says:

puce See the ability to enter into this contract, that is of legal age and not under guardianship.

puce Do not make Purchase of products in order to resell 'em.

puce Do not be shopping.

2 - Products

The products offered for sale by Dream services are those listed on the site www.dreamservices.net the day of the consultation of the site by the customer. The products are offered for sale within the limits of available stocks. The products offered for sale are described with the greatest possible accuracy, images and product descriptions are accurate as possible. However, if errors or omissions were to occur in this presentation, the liability of service no dream could be initiated. The photographs and text illustrating the products are indicative only and have no contractual value.

3 - Availability

Our catalog is updated based on information provided by our artists, craftsmen and suppliers. This database contains a large quantity of items, so all is not stored in our reserves and our offer is so conditional on the availability of items from artists, craftsmen and suppliers. Any stockouts can not therefore be imputed to us.

The product offers and articles are valid until they are visible on the site www.dreamservices.net, within the limits of available stocks. Upon receipt of the order by the customer Dream services check availability (or) product (s) and item (s) ordered (s). Any customer's complaint concerning the order of an unavailable item will be regarded as unfounded. In all cases, Dream services committed to inform by email any user who has ordered an unavailable item and refund to the customer faster. In case of failure on the final inventory of the products or items in your order, it will not affect the rest of shipping your order.

4 - Price

The Dream site services (www.dreamservices.net) show the price in TND (Tunisian Dinar) and thus the payment.

The customer has several means of payment providing maximum security and safety:

puce Credit Card Payment.
puce Payment by bank transfer order to a bank account domiciled in STB (TUNISIAN COMPANY BANK), in this case sends your package will be made after receipt of the amount in our bank, or the PCB No. or money order.
puce Payment by international money orders and Western Union.

So prices are presented in TD (Tunisian Dinar), € (Euro) and $ (Dollar) including VAT and excluding shipping costs that are the responsibility of the client except under specific conditions. Delivery charges are shown at the checkout, according to the terms in the article charges, conditions and delivery times. The prices include the VAT applicable on the date of the order. VAT is included in the Tunisian VAT rate applicable to products and articles. If the rate is altered, these changes could be reflected in the price of items without the user being notified. Dream services reserves the right to change prices at any time. The products will be billed based on rates in effect at the time of registration of the order. If one or more charges were to be created or modified up or down, this change will be reflected in the selling prices of such goods catalogs and sales documents.

5 - Order

Any order is explicit and irrevocable acceptance of prices and descriptions of products available for sale. The client acknowledges having read and accepted these terms irrevocably sale before placing their order. The validation of the order is therefore explicit acceptance of the conditions of sale. To allow the client to reconsider his order before the final validation, Dream services created screens validation and acceptance. The order will be permanently recorded as the final validation of the payment screen of the order (credit card). As of last click of acceptance, the order is considered final. It is expected, after the registration of the order, sending an email to the customer. This email confirms that your order has been taken into account by Dream services. Our product offers are valid while stocks last. Any product visible on the site is now in stock a product that is no longer available will be clearly reported to be exhausted on the site.

Validation of any payment on our site www.dreamservices.net after entering your credit card number will be recorded and become irrevocable.

6 - Payement

Payment is made online by credit card. The order will be included in the package containing the product ordered. The advance payments are neither advances nor deposit. Payment will be made immediately on the Internet (except the server is unavailable) by e-dinar, e-dinarpost or credit card bearing the IPC (inter-bank cards), online payment by credit card: Cards are accepted the Card Visa, EuroCard / MasterCard
puce Payment by e-dinar and e-dinarpost: e-dinar cards are available at Post offices. For more information visit www.e-dinar.poste.tn

Dream services has implemented the necessary technical means to secure orders and payments made thereunder on its site by the customer. On the occasion of the confirmation of the order, the customer provides his credit card number associated with the expiry date and security code consists of the last three digits on the back of it. The levy on behalf of the customer service is done by Dream validation of the payment by the user. The amount is debited from the user in accordance with the products actually shipped. Dream services reserves the right to refuse delivery or to deliver an order from a customer who has not fully paid or a previous order or with whom a dispute is being administered.

cartes paiement

7 - Payment Security

Dream services will guarantee greater security. All data you enter online will be immediately encrypted and stored on our secure server to be instantly transmitted to our services. These data therefore remain strictly confidential. No intermediary between you and us can access.

For credit card payments, we use the standard SSL, the most common standard for secure electronic transactions.

To ensure the security of payments, Dream services uses the secure payment service of CIC. The banking data are encrypted (SSL security standard) and does not circulate unencrypted on the Internet. When a user pays by credit card, he was invited in order to indicate end of card number, expiry date and the last three digits on the back of it. Different access to distributors authorization is then performed to verify data to prevent abuse and fraud. In any case, the supply line card number and the final confirmation of the order shall be evidence of the entire order and payment due pursuant to that order. This validation is a signature and acceptance of all operations at the site.

8 - Delivery Mode

Dream services delivers its products exclusively at home on Tunisian territory.
puce Home delivery of the order: In this case, the delivery time is 5 working days after receipt of the advance as required by Regulation Dream services (shipping included). Therefore, the order will be delivered after payment is received by Dream services. The client chose between sending by fast mail or by mail with the respective conditions are:

  Post Quick Post
Delivery 2 business days 24 h
Shipping Costs (TND) Less 250g 3,000 4,000
250- 500g 3,000 5,000
500g – 1kg 7,000
1kg – 2 kg 3,000 8,000
2kg – 3 kg 3,200 9,000
3kg – 4 kg 3,400 10,000
4kg – 5 kg 3,600 11,000
5kg – 6 kg 3,800 12,000
6kg – 7 kg 4,000 13,000
7kg – 8 kg 4,200 14,000
Additional kilogram 0,200 TND 1 TND

The information provided by the customer when placing the order commits. In case of error in the coordinates of the customer (including name, number and street name, zip code, city name, telephone number or e-mail), Dream services can not be held responsible for costs and the delay resulting therefrom. Dream services also reserves the right not to respond to a command from a client who could not prove the address of the place of delivery.
The customer benefits from the statutory warranty against hidden defects on the products sold.

9 - Force majeure Disability Law Jurisdiction

These general conditions of online sales are governed exclusively by the Tunisian law. The court in Tunis are the only jurisdiction for any dispute or difference concerning them.

All events, such as force majeure, disaster, strikes, administrative decision or stoppage of transport, which would tend to delay, prevent and make exorbitant execution of supply are, by express agreement, a cause for suspension or 'extinction2 obligations Dream services, without compensation to the client if the event extends beyond a month. The customer will in this case fully and automatically disengaged from its obligations under its control.

Dream services will inform the buyer by any appropriate means and on the day of the existence of such an event, allowing the latter to disengage freely of his or her commands through a simple response by mail or email Following the information that has been conducted. Apart from the cases referred to the two preceding paragraphs, if the Dream team is unable to meet the planned schedules, the buyer is notified the same day by any means including mail, telephone, fax ... to agree a new time and date of appointment, or cancel his order without charge if it can not be achieved with new dates and times available to the client.

10 - Termination clause

In default of payment of amounts due from a customer service may suspend Dream of right and immediately the validity of the customer ID.

 

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